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GT-K9 (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely.

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Information We Collect

When you use the GT-K9 app or website, we may collect:

• Your name

• Email address

• Phone number

• Postal address (if provided)

• Your dog’s information (name, breed, age, behavioural history and health information you choose to provide)

• Booking history

• Payment information (processed securely through third-party payment providers)

• Device information required for app functionality

• Push notification preferences

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How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide dog training services

• Contact you regarding bookings

• Send appointment reminders

• Improve our services

• Respond to customer enquiries

• Meet legal and regulatory obligations

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Payments

Payments made through the GT-K9 app are securely processed by trusted third-party payment providers. GT-K9 does not store your full credit or debit card details.

Push Notifications

If enabled, we may send notifications about:

• Appointment reminders

• Booking confirmations

• Schedule changes

• Service updates

• Important announcements

You may disable notifications at any time through your device settings.

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Data Security

We take reasonable steps to protect your personal information using secure systems and industry-standard security practices.

Sharing Information

We do not sell your personal information.

We may share limited information only with trusted service providers who help us operate our business, including:

• Booking systems

• Payment processors

• Email and SMS providers

• Website and app hosting providers

These providers are required to protect your information.

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Your Rights

You may request to:

• Access your information

• Correct inaccurate information

• Delete your information where legally permitted

• Withdraw consent for marketing communications

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information directly from children.

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Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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Contact Us

GT-K9

Website: https://www.gtk9.com.au

Email: woof@gtk9.com.au 

Phone: 0452263549